Support
Ongoing support for your installations
Launch day is just the beginning. Our support team keeps your systems running flawlessly – monitoring performance, updating content, solving problems and optimising results.
Why our support works
Support from the people who built it
It’s proactive
System monitoring catches issues before they become problems.
We manage globally
We’ve installed 500+ screens across over 70 stores in 7 countries.
You have one point of contact
Your dedicated account manager handles everything.
We already know your systems
Installation is the beginning of the relationship, not the end.
What we cover
Whatever goes wrong, we’re on it
Remote response
System diagnostics, performance monitoring, error resolution – most issues fixed without anyone travelling.
Emergency response
Launch day critical? Game day soon? Black Friday starting? We prioritise time-sensitive issues.
Software & CMS issues
We solve platform problems, content playback errors, scheduling conflicts and integration failures.
Hardware support
Screen failures, power issues, connectivity problems, component replacements.
Our work
Digital shelf edge
Why Blynk
Most installers disappear after launch day. We don’t.
The best installation in the world is worthless if it stops working. Screens go offline. Content gets outdated. Systems need updates. Problems happen at the worst possible times.
No. We can also support existing digital signage and interactive systems after a technical review.
Monitoring, troubleshooting, software updates, CMS issues, performance checks and hardware diagnostics.
Yes. We prioritise urgent issues during launches, promotions and major events.
Yes. You’ll have a single account manager who handles your support and communication.
We diagnose the issue and arrange repair or replacement if needed.
Explore more
The rest of the Blynk picture
Creative
We design content that makes people stop. Think interactive experiences and moments that stick.
Installs
Airports, stadiums, flagship stores. We deliver installations that launch on time and keep working.
Trusted by brands including
Got more questions?
Get in touch with our team – they’re here to guide you through the entire process.
Contact
- +44 (0)113 320 0335
- Gateway South, Marsh Lane, Leeds, LS9 8BD
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